Policy for Refunds and Returns

At Design by Lærke, we strive to deliver high-quality products and ensure customer satisfaction. However, we understand that there may be situations where you may want to return or seek a refund for a product. Our policy for refunds and returns is as follows:

• 14-day return policy: We offer a 14-day return policy, starting from the day you receive your item. If, for any reason, you are not satisfied with your purchase, you can contact us within this period to request a return or refund. After approving your request, we will provide you with instructions on how to return the item.
• Returned items: We only accept the return of items that are in unused and saleable condition. If the item has been used, damaged, or altered in any way, we reserve the right to refuse the return or charge a fee based on the condition of the item. Therefore, we recommend that you handle the products with care until you have decided to keep them.
• Refunds: Once we have received and processed the returned item in accordance with our policy, we will review the item to ensure it meets our return requirements. If everything is in order, we will refund the full amount you paid for the item, including the original shipping cost, within a reasonable timeframe. The refund will be made using the same payment method you used for the purchase unless otherwise agreed.
  
  
• Return address: To return an item, please send it to the following address:

  Design by Lærke
  Klintevej 10, 2970 Hørsholm
  Denmark

Please note that as a customer, you are responsible for the shipping costs associated with returning items unless otherwise agreed.

We strongly recommend ensuring that the items are securely packaged and sent using a reliable shipping service that offers tracking. We cannot be held responsible for items lost or damaged during the return process.

Thank you for shopping at Design by Lærke!